For operational and executive directors of services Contractual engineering

Setting up action plans and monitoring their implementation in the field.

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Pour les directeurs généraux Contractual engineering

For whom

  • Executive Directors
  • Exploitation Directors
  • Financial Directors
  • Executive Officers
  • Managers

Why follow this training

The Water for All Chair offers thematic specialized sessions.

  • They bring together industry experts and are open to any water and sanitation professional.
  • Come and learn about the operational management of your unit and the operating processes, acquire new practices and new tools.
  • Innovate and upgrade your knowledge in the perspective of the evolution of your career.
  • Restructure your teams and equip your employees with new practices and organizations to support the reform of the sector.
  • Lead your drinking water or sanitation service towards excellence in continuity, quality, sustainability and accessibility.


  • Analysis of sectoral architectures and reform issues
  • Understanding the types and success factors of PPPs
  • Pricing analysis as a regulatory tool
  • Analyze the institutional and contractual context of the service, the framework of the relations with the authorities and the customers
  • Know the possible patterns of organization of the responsibilities of a service (ownership, operation and maintenance, asset management, regulation), the actors involved, their links (contractual, regulatory, or implicit), the financial circuits
  • Demonstrate interest in developing partnerships in the articulation of urban and peri-urban.
  • Understand the tools of the regulation (regulation of the performance and the tariff).

Training contents


  • Analyse the institutional and contractual context of the service and the different modes of contracting with local / national authorities, private operators of different sizes and user associations
  • Learn the various ways service duties can be organized (cleaning, running and maintenance; asset management; regulation), stakeholders and how they interact (contractual, regulatory, or implicit), financial circuits.
  • Illustrate why it is important to develop urban/peri-urban partnerships (also valid for secondary cities)
  • Understand regulatory tools: contracts, performance indicators, rates


Public-private partnerships (PPPs) and the reform of water and sanitation services:

  • Contracts and risks. Motivations for reform
  • Case study in groups on organizational models and stages of reform

Peri-urban areas and small towns: contracting with small private operators:

  • Work on three standard contracts used to manage small town services
  • The use of small private operators in the case of Mozambique and Cambodia / Laos
  • Conclusions on regulatory tools.

Pricing crucial to institutional and contractual relations:

  • The main functions, the types of contracts, key performance indicators
  • Pricing: Principles of analysis in terms of equity / efficiency
  • Comparison of three case studies. Pro-poor pricing


  • Understand the key factors leading to a success PPP
  • Analyze the tariff system as a regulation tool