For future leaders in water and sanitation operators and services International Executive Master “Water for All”

A training for the effective transformation of your service

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International Executive Master “Water for All”

For Whom

  • Managers
  • Engineers
  • Executives

Why choose this program

This program was designed to allow your short- and long-term decisions, plans or development scenarios. Build your operational plan while subscribing to a global service strategy. Develop your own “capacity building” on all the components of operational and strategic management. Satisfy the rights of your customers and citizens in line with the objectives of sustainable development assigned to your country. Our teaching methods and skills transfer are based on case studies, practical cases to be solved, actions and projections to build, tools and models of strategies. We shall help you deal with new business models, understand the big-data of urban systems and smart-cities and better understand the growing digital and technological innovation.

The IEM-OpT is supervised and coordinated by the IEM-OpT teaching staff, backed by the following teams to implement the training course:
  • module instructors (lecturers)
  • coaches (personal development and strategic action plan)

These teams are composed of industry professionals with at least fifteen years of experience in their respective fields. They come from various backgrounds: private and public corporations, academia and research, international financial organisations, freelance consultants, etc. This diversity broadens the trainees’ analyses to include different points of view.

Transformation impacts for the services, operators or entities of origin

The trainee is formed to impulse the change on his return to his entity. In an executive position, he implements his knowledge at the heart of his company and in the field for application and sharing with the teams in place. At the end of the training he will be able to:
  • make a diagnosis of the service situation and develop strategies to achieve technical, social and financial excellence
  • drive change in the company or governed, with sustainable management methods
  • define and initiate the dynamics of reforms at the level of his services or country

Presentation of the program

This program is led by the ParisTech “SUEZ – Water for All” Chair and is supported by ParisTech, AgroParisTech, SUEZ and the Foundation SUEZ, With the support of AFD, AERMC, AESN.

The final goal of the training is: To equip the managers with strategic and operational capacities to guarantee a service of quality which is continuous, durable and accessible to all the population.  The training program is organized around the strategic planning, with the following thematic units:

Infrastructure and Distribution Management
  • demand management
  • customer management
  • non-revenue water management
  • sanitation
Service Savings
  • financial management
  • cost management
  • financial tools
  • regulation
  • city administration
  • delegation of services and PPP
  • institutional operations
  • integrated management and mobilization of water resources
  • leadership and ethics
  • managerial communication techniques
  • change management
  • strategy
Universal Access to Services
  • access programs in informal settlements
  • societal engineering
  • diversification of service modes
Regionalized Sessions Abroad
  • case studies from 20 years of management
  • innovation, energy management and digitization
  • intercultural and transactional
  • urban-development and adaptation of services
Urban Sanitation Management (optional)
  • understanding of the “urban fabric” and stakeholders
  • collective/standalone sewer systems
  • specific economics of sanitation services

The training is adapted to the professional reality of our trainees: an Alternating Program. The program runs over a period of 13 months.

7 months of training are designed to:

learn key concepts and analytical techniques
• apply management tools to areas of operation
• acquire prospective methods for financing and strategy

Two periods of 3 months each are spent in the entity of origin with the mission to:

accomplish a plan of action that follows a logical, progressive approach
guide change, define reforms and have them approved

Three to four weeks when the trainees have the opportunity to work on a real case of change management in a company of drinking water and sanitation: the National Office for Water and Sanitation (ONEA) in Burkina Faso for French-speaking trainees and the Phnom Penh Water Supply authority (PPWSA) and Siem Reap Water Supply authority (SRWSA) in Cambodia, for English-speaking trainees. This organisation is best suited to the professional needs of our trainees, who have positions of responsibility, and cannot leave their companies for long periods of time.
IEM-OpT trainees are generally managers of urban drinking water or sanitation services, with public, private or semi-public status. They have a level of education equivalent to high-school graduation + 5 years of higher education (+ 4 years of higher education in certain circumstances) and significant experience in a position of responsibility within their service. Our trainees may also come from the Ministry in charge of drinking water or sanitation or from the regulatory body, all these stakeholders helping to improve the quality of service from different points of view.

The trainees must have the approval of their top management to take the training course, in which they are also given a work assignment for change management within the company, namely the drafting of a Strategic Action Plan.
The program at a glance
  • 14 months of training
  • 6 months of face-to-face classes in France
  • 7 months in the home department
  • 1 month abroad
  • expert trainers seasoned in international markets
  • Specialized Master’s degree accredited by the Conférence des Grandes Ecoles


"This training session is a great interesting course, different from what we know academically. It is more of a practical master [...] because I am getting information from experienced countries so we learn from each others"

Freda BUGENYI Principal Engineer - NWSC Kampala (UGANDA) > See the complete portrait de Freda BUGENYI