Optimization and water loss management

Manage water losses and build action plans to fight against unbilled water (physical and commercial)

picture of sanitation in rural area


The AgroParisTech Chair “SUEZ – General Management of Urban Water and Sanitation Services” through its International Executive Master “Water for All” – OpT offers short training courses around 20 topics.

Their duration varies from 1 to 5 days.

They will enable you to acquire more knowledge and know-how on specific professions in your water and/or sanitation service, or in the sector in the broadest sense.

You will be able to share your working experience with managers coming from different countries such as Cambodia, Pakistan, Sierra Leone, Uganda, Zimbabwe, Sri Lanka, Nigeria, Angola, Georgia, Liberia, Palestine, Ethiopia, Egypt, Sudan, Zambia, Vietnam, Gambia and Indonesia

They are given in French or English.

The teaching is done by professionals with at least 20 years of international experience in the field.

Tailor-made training courses can be offered on request. These can take place in France or abroad or in your company.

For whom?

For professional from water and/or sanitation services
  • Executive Directors
  • Head of services
  • Operational Directors
  • Financial Directors
  • Executive Officers
  • Managers
  • Engineers
  • Project managers

Training benefits

The AgroParisTech -SUEZ Chair offers specialized sessions to strengthen your skills in your urban water and/or sanitation service. This training is provided by internationally renowned experts in the sector.

Come and learn about the operational management of your unit and its operating processes, acquire new practices and new too

Upgrade your knowledge with our tools and methods to better control your department’s water losses


Define your water loss reduction strategy by establishing a diagnosis


Understand the water loss phenomenon and its dynamics

training benefits


Appropriate tools that will allow you to diagnose the real or apparent losses of your service

On class program (2 days)

  • Reducing Water Losses: Issue and Strategy, Water Balance
  • Actual Losses: Diagnosis, Indicators, Methods and Tools, Action Plan and Case Studies
  • Apparent losses: Diagnosis, Indicators, Methods and Tools, Action Plan, Case Studies
  • Strategy, Action Plan and Change Management

E-learning program (2 days)

  • Identify water losses
  • Measure unbilled water volumes and Break them down by cause
  • Deduct the corresponding financial loss
  • Design a strategy for real and apparent losses

Skills acquired

  • Understanding of the phenomenon of water losses (real or apparent) and their dynamics
  • Understanding of the impact of the various activities of the company on the level of water losses Establishing a diagnosis on water losses (and hydraulic balance)
  • Define a strategy to reduce water losses
  • Establish an action plan to reduce water losses
  • Monitoring the implementation of an action plan
  • Condition for the sustainability of the results of an action plan, change management

Fatima CARTEADO holds a Master’s degree in Urban Services Management from Loughborough University (England), a degree in Brazilian Administration, and a civil engineering degree from the Polytechnic School of the Federal University of Bahia (Brazil).
With 30 years of experience as an expert in the water sector and in the management of public companies, she has led technical assistance and customer management projects for public and private operators, as well as more specialised expertise on the reduction of unbilled water and the implementation of Quality plans in this field.
After having held various positions of responsibility for a dozen years in the water department of the State of Bahia (Brazil), she carried out technical assistance assignments – especially in Africa – on behalf of the British government’s assistance organisation ODA (Overseas Development Association).
She then joined the Suez Group where she led numerous technical assistance projects for water companies. She has worked in many developed and developing countries such as the following : Australia, Brazil, China, Colombia, France, Haiti, Jamaica, Laos, Morocco, Mozambique, Nigeria, Peru, South Africa, Uganda, Philippines, Portugal, Uruguay, Venezuela. Fatima Carteado currently runs her own engineering office in Brazil: MF&E Engenheiros Associados Ltda.


hébergement hotel

Hotel Héliotel **

Close to AgroParisTech Montpellier center

Appart’Hôtel Odalys City Les Occitanes ****

  • Close to Montpellier St Roch railway station in the city center
  • AgroParisTech has a special rate of 70 euros/night (excluding breakafst and city taxes)

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