- Support in carrying out socio-economic diagnoses of situations
- Methods for identifying and analysing the motivations and practices of the service’s stakeholders
- Analysis of the strengths/constraints that these stakeholders represent for the evolution and development of the service
- Elaboration of a partnership and communication action plan based on the analysis carried out
- Elaboration of an adapted consultation and communication strategy
The module will be structured in four stages:
- Analysis of the problems and controversies relating to access to essential services in marginalized urban areas and/or with regard to city dwellers excluded from conventional (networked) essential services
- Work on tools for diagnosing urban situations, identifying stakeholders and characterizing the interplay of actors
- Consultation practices to strengthen dialogue between stakeholders (service provider’s point of view)
- Development of a strategy and action plan
Iterative acquisition of the tools during the training, based on concrete cases (presentations of feedback from experiences in different geographical areas / with different solutions) and through exercises and role-plays.
- Review of issues and major approaches to access to drinking water and sanitation services
- Analysis of the problem of populations excluded from essential services
- Critical review of key strategies for marginalized populations
- Using diagnostic tools in marginalized urban areas
Mathieu LE CORRE is Project Manager for the GRET since 2011. He has been working in water and sanitation for more than 15 years in developing countries (living experiences in Mauritania, Nicaragua and Madagascar as well as short periods in many other countries). Based on his engineering degree specializing in water management and the environment, his experience led him to understand the technical, economic and organizational specific problems of water and sanitation projects. As an engineer, he sized appropriate water and sanitation systems and formed the water service staff in secondary cities. As a consultant or project manager it is implementing a demand driven approach and seeks to establish professional management and contract- systems based on local participation at Community and communal . Today he is responsible for water and sanitation projects GRET in Cambodia, Madagascar and the Democratic Republic of Congo.
Joannie LECLERC graduated from the Institute of Political Studies in Grenoble and holds a DEA in public policy analysis. She began her career as a public affairs consultant and spent more than 6 years in the international firm Burson-Marsteller. Specialist in environmental policies and consultation, she accompanied major industrial players in their institutional relations and change management related to the emergence of social and environmental responsibility issues. As a Client Manager, she initiated and developed B-M Europe’s network of expertise on Corporate Social Responsibility. Since 2005, she has supported SUEZ ENVIRONNEMENT’s thinking and actions in the area of CSR, before becoming, in November 2011, responsible for the “dialogue with stakeholders” program within the Societal Relations department. Since January 2014, she is Head of Dialogue and Governance in the Sustainable Development Department.
Thomas Le Jeune is a water and environmental engineer (ENGEES), with complementary training in management and financing of water and sanitation services (MSc Water Management, Cranfield University), Thomas first worked for various structures (NGO, delegated company) in Morocco, Brazil and Cambodia on engineering topics of water services. He then joined a consulting firm in public utilities management, within the Water and Sanitation division to specialize in project management assistance for public stakeholders in France and the French Overseas Departments (audit technical, organizational and financial services, study of choice of management methods, public-private contracting, assistance to the optimization of public companies, financial and tariff analysis). Since 2015, he has been working as a project / studies manager at GRET’s Drinking Water, Sanitation, EPAD Waste Program. He is in charge of setting up, implementing and monitoring multi-year projects to improve access to water and sanitation, particularly in Mauritania, Senegal, the Comoros and Myanmar. It also carries out expert missions on the organization and financing of water and sanitation services.
Maëlis MONNIER has a Bachelor Degree from Sciences Po Lyon in Public Policies, and a Postgraduate degree from SOAS, the School of Oriental and African Studies on natural resources management. She is currently project officer for Dialogue and Societal Impact at SUEZ. She works both at corporate level (stakeholder panels, partnerships management, multi-actor Initiatives) and at the project level (territorial analyses, dialogue and consultation activities…). Previously, she has worked at Lydec, (SUEZ subsidiary) in Casablanca, Morocco, as Governance and Innovation officer.