Customer management training program
To know and control the customer base of its perimeter and the methods to reduce customer losses
The AgroParisTech Chair “SUEZ – General Management of Urban Water and Sanitation Services” through its SPECIALIZED MASTAR “Water for All” – OpT offers short courses composed of 16 modules. Their duration varies from 1 to 4 days.
They can be grouped by Thematic Unit such as Service Economics/Customers and Operations/Governance and Institutional or Innovations.
NEW in 2023: a training course 100% dedicated to sanitation!
These short courses applied to the world of water and sanitation will enable you to acquire more knowledge and know-how on subjects specific to your water and/or sanitation utility, or to the sector in the broadest sense.
They are given in French or in English.
The teaching is done by professionals with at least 10 years of international experience in the field.
Customized training courses (water/sanitation/management) can be offered upon request. These can take place in France or abroad or in your company.
- Executive Directors
- Head of services
- Operational Directors
- Financial Directors
- Executive Officers
- Project managers
The AgroParisTech – SUEZ Chair offers specific training courses dedicated to urban water and wastewater services. They bring together experts in the sector and are open to all professionals in these services.
Come and learn about operational and strategic management for your customers with new practices and new tools.
Regain and maintain control over the customers in your perimeter
Improve the service approach offered to your customers
Master the treatment of unbilled water thanks to new technologies
Hotel Héliotel **
Close to AgroParisTech Montpellier center
Appart’Hôtel Odalys City Les Occitanes ****
- Close to Montpellier St Roch railway station in the city center
- AgroParisTech has a special rate 70 euros per night (excluding breakfast and city taxes)