To know and control the customer base of its perimeter and the methods to reduce customer losses
The AgroParisTech Chair “SUEZ – General Management of Urban Water and Sanitation Services” through its ADVANCED MASTER “Water for All” – OpT offers short training courses made up of 16 modules. Their duration varies from 1 to 4 days.
They can be grouped by Thematic Unit such as Service Economics/Customers and Operations/Governance and Institutional or Innovations.
NEW in 2023: a training course 100% dedicated to sanitation!
These short courses will enable you to acquire more knowledge and know-how on subjects specific to your water and/or wastewater service, or to the sector in the broadest sense.
They are given in French or in English.
The teaching is done by professionals with at least 10 years of international experience in the field.
Tailor-made training courses can be offered on request. These can take place in France, abroad or in your company.
- Executive Directors
- Head of services
- Operational Directors
- Financial Directors
- Executive Officers
- Project managers
The AgroParisTech -SUEZ Chair offers specialized sessions to strengthen your skills in your urban water and/or sanitation service. This training is provided by internationally renowned experts in the sector.
Come and learn about the operational management of your unit and its operating processes, acquire new practices and new tools.
Regain and maintain control over the customers in your perimeter
Improve the service approach offered to your customers
Master the treatment of unbilled water thanks to new technologies
Hotel Héliotel **
Close to AgroParisTech Montpellier center
Appart’Hôtel Odalys City Les Occitanes ****
- Close to Montpellier St Roch railway station in the city center
- AgroParisTech has a special rate 70 euros per night (excluding breakfast and city taxes)