Managerial communication techniques

Knowing how to manage, energize your team and how to speak in public


The AgroParisTech Chair “SUEZ – General Management of Urban Water and Sanitation Services” through its International Executive Master “Water for All” – OpT offers short training courses around 20 topics.

Their duration varies from 1 to 4 days.

They will enable you to acquire more knowledge and know-how on specific professions in your water and/or sanitation service, or in the sector in the broadest sense.

They are given in French or English.

The teaching is done by professionals with at least 20 years of international experience in the field.

Tailor-made training courses can be offered on request. These can take place in France or abroad or in your company.

For whom?

For professionals in the water and/or sanitation sector
  • Executive Directors
  • Head of services
  • Operational Directors
  • Financial Directors
  • Executive Officers
  • Managers
  • Engineers
  • Project managers

Training benefits

The AgroParisTech – SUEZ Chair offers specialized sessions to strengthen your skills in your urban water and/or sanitation service. This training is provided by internationally renowned experts in the sector.

Come and learn about the operational management of your unit and its operating processes, acquire new practices and new tools.

Know how to identify a behavioural typology and adapt to it in order to develop its managerial impact


Knowing how to manage and energize a team


  Developing the ability to speak in public

training benefits


  • Develop expression techniques for better management in situations
  • Develop strengths in communication and rely on methods
  • Develop the ability to speak in public
  • Use of the “Success Insight” tool and management profile for each auditor
  • Understanding the different types of management and adapting one’s management style according to the professional contexts and maturity of the collaborators
  • Speaking in public using appropriate verbal and non-verbal techniques and managing stress
  • Situational scenarios

Emmanuel Deso was commercial manager and in business. Fascinated by the management of men and women, he specialized in the behavioral approach. Manager of the company Thuban Consultants, he transmits his managerial skills for 20 years at companies wishing to train their managers to the revitalization of the operational teams. He is certified in coaching and team coaching with LKB School of Coaching (Lynne Burney, co-founder of the French Society of Coaching) and on Success Insights tools: DISC (typologies behavioral – Marston), Wpmot (motivators) PTSI (skills and talents), EQ (Emotional intelligence). It is also certified on “Perspectives on Self” tool (360)


hébergement hotel

Hotel Héliotel **

Close to AgroParisTech Montpellier center

Appart’Hôtel Odalys City Les Occitanes ****

  • Close to Montpellier St Roch railway station in the city center
  • AgroParisTech has a special rate of 70 euros/night (excluding breakfast and city taxes)

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