Managerial communication techniques

Knowing how to manage, energize your team and how to speak in public


The AgroParisTech Chair “SUEZ – General Management of Urban Water and Sanitation Services” through its ADVANCED MASTER “Water for All” – OpT offers short training courses made up of 16 modules. Their duration varies from 1 to 4 days.

They can be grouped by Thematic Unit such as Service Economics/Customers and Operations/Governance and Institutional or Innovations.

NEW in 2023: a training course 100% dedicated to sanitation!

These short courses will enable you to acquire more knowledge and know-how on subjects specific to your water and/or wastewater service, or to the sector in the broadest sense.

They are given in French or in English.

The teaching is done by professionals with at least 10 years of international experience in the field.

Tailor-made training courses can be offered on request. These can take place in France or abroad or in your company.

For whom?

For professionals in the water and/or sanitation sector
  • Executive Directors
  • Head of services
  • Operational Directors
  • Financial Directors
  • Executive Officers
  • Managers
  • Engineers
  • Project managers

Training benefits

The AgroParisTech – SUEZ Chair offers specialized sessions to strengthen your skills in your urban water and/or sanitation service. This training is provided by internationally renowned experts in the sector.

Come and learn about the operational management of your unit and its operating processes, acquire new practices and new tools.


Know how to identify a behavioural typology and adapt to it in order to develop its managerial impact


Knowing how to manage and energize a team

  Developing the ability to speak in public

training benefits


  • Develop expression techniques for better management in situations
  • Develop strengths in communication and rely on methods
  • Develop the ability to speak in public


  • Use of the “Success Insight” tool and management profile for each auditor
  • Understanding the different types of management and adapting one’s management style according to the professional contexts and maturity of the collaborators
  • Speaking in public using appropriate verbal and non-verbal techniques and managing stress
  • Situational scenarios

Skills acquired:

  • Know how to manage and energize a team
  • Know how to identify a behavioral typology and adapt to it in order to develop your managerial impact
  • Speak in public

Véronique LEROY


hébergement hotel

Hotel Héliotel **

Close to AgroParisTech Montpellier center

Appart’Hôtel Odalys City Les Occitanes ****

  • Close to Montpellier St Roch railway station in the city center
  • AgroParisTech has a special rate of 70 euros/night (excluding breakfast and city taxes)

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